Nimbus backs its Unified Storage systems and software with comprehensive support plans to maximize and protect your investment for the long-term.
Skyline Portal
Nimbus' easy-to-use Skyline Portal is the gateway to Nimbus' customer support resources. It provides an easy-to-use Web interface for opening and tracking technical support requests, downloading software updates, and viewing support contract details. When creating a support request, customers can upload the expert log archive created by the Nimbus software to easily share system configuration details with our technicians to quickly resolve support issues.
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Support Plans
Nimbus offers Bronze, Silver, and Gold level support plans providing up to 24 x 7 x 365 technical support, parts replacement services, and an unlimited software subscription. Please contact your Nimbus sales representative for full support program details.
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Skyline Portal
Get technical support for all Nimbus Unified Storage solutions |
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Software Updates
HALO software updates included at no cost for Nimbus customers |
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Technical Support
Bronze, Silver, and Gold support plans available |
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